Shipping Policy

The short version

Where we ship

United States only, including Alaska and Hawaii.

Delivery time

2–4 weeks from the day you order.

Shipping charge

Charged once per order, based on how many sheets are in it. The exact amount is shown at checkout before you pay.

Shipping method

One standard shipping option. There is no expedited or overnight service.

Tracking

Appears on your order page once the order ships.

Where we ship

• We ship within the United States only. We don't ship internationally yet.
• We can't ship to freight forwarders or package-forwarding services, including ones with a U.S. address. If an order is placed to one, we may cancel it and refund you.
• We ship to residential and business addresses. Please give us a full street address, including any apartment, suite, or unit number.

What shipping costs, and how it's calculated

Shipping is charged once per order, not per item, and the amount depends on how many sheets are in that order. The exact charge is shown as its own line at checkout, before you pay, and the amount displayed is the amount charged.

Because it's one charge per order, extra sheets are close to free to ship — they go out in the same envelope, so adding a second design to an order costs far less than placing a second order. The charge doesn't vary by state, and there's no surcharge for Alaska or Hawaii.

How long delivery takes

Expect delivery in 2–4 weeks from the day you order. Our sheets are printed to order rather than picked off a shelf, so that single window covers printing and transit together — we don't split it out, because print work is batched and carrier times vary. Most orders arrive inside the window; unusual carrier delays, public holidays, and severe weather can push it out.

Tracking appears on your order page once your order ships, and our print provider emails you a shipping notification with the same tracking link.

Check your address before you pay

An incorrect or incomplete address is the one shipping problem we can't absorb. When a parcel can't be delivered it goes back to the print facility, and the provider charges us to print and send a replacement. So if a shipment fails because of the address entered at checkout, we'll gladly get a new one to you — but we have to charge you for that second shipment.

If you spot a mistake in your address, email us immediately with your order number. Undelivered parcels are held for 30 days, so there is usually time to fix it, and catching it before the order goes to print is better still.

If your order arrives damaged or never arrives

We replace or refund it, and we never ask you to send anything back. The windows and the steps are on our Return & Refund Policy page — which also explains why we don't accept returns for a change of mind.

Contact us

Questions about shipping, or need to correct an address on an order you've already placed? Email support@byteandsticker.com with your order number, or see our Contact page.